PRIVACY POLICY

Effective Date: 3/3/2026

Welcome to Lobstah Joe (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase products, or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information
When you place an order, sign up for emails, or contact us, we may collect: Name, Email address, Shipping and billing address, Phone number
Payment information (processed securely through third-party payment providers)
Non-Personal Information

We may automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type
Device information
Pages visited
Time spent on our website

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Send marketing emails (if you opt in)
Improve our website and customer experience
Prevent fraud and enhance security

3. Payment Processing

Payments are processed through secure third-party providers (such as Shopify Payments, PayPal, or other payment gateways). We do not store your full credit card information on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Enhance user experience
Analyze website traffic
Remember preferences

You may disable cookies through your browser settings, though some website features may not function properly.

5. Email Marketing

If you subscribe to our newsletter, we may send occasional emails about new products, promotions, or updates from Lobstah Joe. You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers that help us operate our business, such as:

Payment processors
Shipping carriers
Email marketing platforms
Website hosting services

These providers are only given the information necessary to perform their services.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. To contact us

Message us through this website and we will be glad to answer any questions you may have.